Please reach us at contact@luxetiercleaning.com if you cannot find an answer to your question.
1. What services do you offer?
We provide expert post-construction, renovation, commercial, and residential cleaning, ensuring every space is spotless, polished, and move-in ready.
2. Do you bring your own cleaning supplies and equipment?
Yes! We use high-quality, professional-grade cleaning products and equipment to deliver top-tier results.
3. Are your cleaning products eco-friendly?
Absolutely! We prioritise non-toxic, biodegradable cleaning solutions that are safe for people, pets, and the environment.
4. How do I book a cleaning service?
You can call, email, or send us a message through our website. We’ll discuss your needs and schedule a convenient time for you.
5. Do I need to be present during the cleaning?
No, you don’t have to be there! As long as we have access to the property, our team can handle everything. We’ll update you once the job is complete.
6. Do you offer cleaning for commercial spaces?
Yes! We provide comprehensive commercial cleaning, ensuring a fresh, hygienic, and productive environment for your team and clients.
7. Can you clean after business hours or on weekends?
Absolutely! We offer flexible scheduling, including evenings and weekends, to minimise disruption to your operations.
8. Do you offer regular cleaning contracts for businesses?
Yes, we provide custom cleaning contracts tailored to your business needs, whether it’s daily, weekly, or monthly services.
9. What types of businesses do you clean for?
We serve offices, real estates, retail stores, restaurants, medical facilities, construction sites, property managers, and more!
10. How do you ensure security for commercial properties?
Our team is fully vetted, trained, and insured, and we follow strict security protocols to maintain
11. What does your post-construction cleaning include?
Our thorough post-construction cleaning includes dust removal, debris cleanup, floor polishing, window cleaning, and sanitisation to make the space move-in ready.
12. How soon after construction can you clean?
We can clean as soon as the construction work is complete, ensuring your space is spotless and ready for use.
13. Do you remove construction debris?
Yes! We clear dust, leftover materials, and construction waste so your space looks polished and professional.
14. Do you offer cleaning for newly renovated homes?
Yes! Whether it’s a small home improvement project or a full renovation, we’ll ensure your space is fresh, clean, and dust-free.
15. How much does your cleaning service cost?
Pricing depends on the size of the space, type of cleaning, and level of detail required. Contact us for a free, no-obligation quote!
16. Do you require a deposit?
For large projects, we may require a small deposit to secure your booking.
17. What payment methods do you accept?
We accept bank transfers, credit/debit cards, and online payments for your convenience.
18. Do you offer discounts for recurring services?
Yes! We offer discounted rates for long-term commercial contracts and repeat clients.
19. How far in advance should I book?
We recommend booking at least 48 hours in advance, but we can accommodate last-minute requests when possible.
20. What is your cancellation policy?
We understand that plans change! Please provide at least 24 hours' notice for cancellations or rescheduling.
21. Do you offer emergency cleaning services?
Yes! We provide urgent and same-day cleaning for post-construction, commercial, or event-related cleaning needs.